RingCentral, which provides something called "cloud communication services," recently surveyed more than 500 people regarding their texting habits. Keep in mind that more than half (60%) of survey respondents were in the 25-to-44 age range.
Then there are the 10% surveyed who would qualify as "Super Texters." They are receiving more than 60 texts every day. Every. Day.
As a workforce, we're also running between multiple apps: More than three-fourths surveyed (78%) are switching between as many as four messaging apps during the work day. Our co-worker sent a text via this messaging app, a client is waiting for our reply via that other messaging app, and our significant other just messaged us via a completely different messaging app to remind us about picking up Hot Pockets and toilet paper on the way home. Emoji. Always with the emojis.
On that topic, emojis are becoming a fixture littered among our workplace texts. Once considered highly unprofessional, the business world is coming around to the idea of throwing in a smiley face along with our feedback that the project is good, but not quite there yet. More than half surveyed admit to slipping emojis into their work-related online conversations. No word yet on whether or not these emojis make the over-worked employee on the receiving feel better, or worse.
With so many apps at our fingertips, many working professionals are feeling overwhelmed by it all. More than four in 10 surveyed (42%) feel like they're reaching communication overload on a fairly regular basis because too many texting apps require their continual attention. In fact, 30% of texting communications are now full, in-depth conversations instead of short-burst replies.
The scariest statistic? Nearly one in four surveyed (38%) admit to texting while driving within the last month. [Insert crying face emoji here.]
And, there you have it. The latest on our texting trends. Now go send that text, but not when you're driving.